Zendesk attachment storage, 90% cheaper.
We move your old ticket attachments to external storage, while you retain easy access through our Zendesk app.
Get StartedYour first 3GB of offload is free!
Simple setup with no changes to agent workflows or tools.
Once connected, we continously process in the background, offloading attachments as set by your filters.
In the sidebar app agents can preview and access offloaded attachments only 1 click away.
Start Offloading Now
It takes less than 5 minutes to get connected and start offloading attachments.
Why choose us?
Experienced and Trusted.
We've helped companies like yours across the globe save on their excess storage fees.
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Single Setup
- After setup our solution continously processes in the background, no need to worry about exceeding your storage allowance again!
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Storage Options
- Let us handle the storage for you, or bring your own with our hybrid storage solution.
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Low Storage Cost
- The cheapest way to manage your Zendesk attachments. We charge only for the storage you use and offer bulk discount rates.
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Configurable Offload
- Control what you offload with our filters. Limit by age, size, type and more.
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Satisfied Customers
- We have a 5 star rating on the Zendesk Marketplace from our customers.
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Customisable
- Our solution is built entirely in house. We can adapt to your needs and build custom solutions for your business.
Pricing
The cheapest way to manage your Zendesk attachments.
MICRO
Free
Offload up to 3GB of attachments
Quick and easy setup
Sidebar app for easy access
Configurable offload settings
Try us out nowGreat for small companies and testing
CLOUD
$30
/mo
+ $0.2/GB stored/mo
25GB of included storage
Quick and easy setup
Sidebar app for easy access
Configurable offload settings
Get started todayOur simplest and most common solution
HYBRID
$60
/mo
+ $1/GB extracted
Bring your own storage solution
S3, Azure, Google Cloud, and more
Sidebar app for easy access
Configurable offload settings
One-off charge per GB extracted
Start setting upFor storing your attachments on-site
ON-PREMISES
Pricing on Demand
All data processed on your servers
Custom solution to fit your needs
Sidebar app for easy access
Contact usFor large enterprise and regulated industries
Customers
Trusted across the globe
FAQs
Frequently Asked Questions
Can you offload old attachments?
Yes, once setup the system will find all old attachments and offload them. You can set the age of attachments to offload, for example, attachments from tickets closed over 90 days ago.
Is the solution secure?
Yes, we take security very seriously. All data is encrypted in transit and at rest. Communication between Zendesk, the Zendesk app, our processing servers, and our storage servers are protected by authentication keys. We also offer on-premises solutions for customers with strict security requirements.
How are attachments offloaded?
The attachment is securely copied from Zendesk onto our storage servers (or your own storage solution if you choose the hybrid option). The attachment is then redacted from Zendesk. The sidebar app will show the attachment in its new home.
What hybrid storage options do you support?
We support AWS S3, Azure Blob Storage, Google Cloud Storage, Digital Ocean Spaces, FTP Servers, Sharepoint, and more. Check out our docs on hybrid storage for more information.