Zendesk Sidebar App Setup

The sidebar app provides an interface within the Zendesk app to retain access to offloaded attachments.

Navigate to the Sidebar App page on the Zendesk Marketplace and install the application

When prompted, fill in the apiToken value with your API Token, found on the dashboard

This API Token ensures that communication between the Zendesk app and our servers is secured.

The app is now setup to access offloaded attachments

Next - Finished Setup

Back - Offload Settings